Xfi Shows Gateway Offline, but WiFi Working Properly The XFi app usually shows a list of my Pods and what devices are connected to which Pods/Gateway. Go back to “Settings” and then press “Coins settings. It is possible that the problem is coming from the Xfinity Gateway instead. Xfi gateway offline error, but gateway is working propery.If you subscribe to Xfinity Voice service, connect your telephone to the Tel 1 connection on your gateway or modem using a telephone cord. Wait for your gateway or modem to be ready. Your gateway or modem may take up to 10 minutes to be ready to activate. Make sure the lights appear as described below before moving on to the next step. san antonio tx facebook marketplace A security hole in a Comcast service-activation website allowed anyone to obtain a customer's Wi-Fi network name and password by entering . Using your wireless device, connect to the Xfinity WiFi network (network name: xfinitywifi) and open your web browser. 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